Tel: 707-557-1942 | Cell: 707-342-0672
SBA 8(a) Graduate
Honeywell Mentor Protégé


Meet our team

Our team is positioned to provide proven and innovative solutions for achieving your goals and requirements, with our flexible staffing, streamlined corporate structure, and competitive pricing. Cumulatively, we've received many notable awards, including: Presidential Rank Award - NASA Outstanding Leadership Medal - NASA Exceptional Service Medals - NASA Public Service Medals - Astronaut Silver Snoopy Awards - NASA Group Achievement Awards - Lockheed-Martin Corporate Engineer of the Year. We bring this experience, expertise and excellence to your projects.

Our team members, including our Navarro Engineering Solutions staff, are located throughout the continental United States and near NASA Centers, as shown by the green dots on the map to the right.
QARMS, NES Staff Locations

Robert J. Navarro

President / Founder

• Former Deputy Director Safety, Environmental and Mission Assurance, NASA Ames Research Center (ARC)
• Retired after highly decorated 37-year Federal Government career
• Former Chief, System Safety, Reliability and Quality Assurance Division, ARC
• Technical Risk Manager, Office of the Chief Engineer, ARC
• Recognized by NASA Headquarters, ARC, and the industry as a technical expert, leader of change and visionary in the areas of quality systems, safety, reliability, and risk management
• Appointed to management positions within the Department of Defense (DoD) and NASA, including management of multi-million dollar programs​

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David A. Zimmer

Technical Expert & Principal Systems Engineer

M.S., Systems Management and Systems Safety (USC)
B.S., Mechanical Engineering (CSU)

• Over 30 years of NASA flight hardware design, development, manufacture, test and integration experience. Fully knowledgeable of NASA Program, Design, Production and acceptance requirements, and the NASA Program Life Cycle.
• Over 10 years of experience as a Resident NASA Quality Assurance Representative at various production facilities (Lockheed Martin, Northrop Grumman, U.C. Berkeley SSL, Electronic Assembly manufactures, and Composite Structure manufactures) and perform In-Process and Final Source Inspection Acceptance for a multitude of flight-qualified hardware vendors across the United States.
• Oversaw the construction, assembly, and acceptance testing of GOES-R Series Solar Panels, Solar Ultra-Violet Imager (SUVI) and Global Lightening Mapper (GLM) Instruments; supported TIROS spacecraft assembly, integration and test operations, including being an active member of the Launch Operations Team for the NOAA-N and the NOAA-N Prime spacecraft
• Program/Site Manager, Reliability and Quality Assurance Manager, and System Safety Manager, at Hernandez Engineering Inc. at NASA Ames Research Center (Moffett Field, CA), covering all Facilities and Programs/Projects with which Ames was involved
• System Safety Manager for Boeing Aerospace Operations at NASA Ames Research Center, covering Space Shuttle Biological Payloads; Jet Aircraft Maneuverability Modifications, Wind Tunnel, and Arc-Jet Research Facilities
• Systems Engineering Manager and Chief Engineer at Westinghouse Electric Corporation on Tomahawk Vertical Launch Program and C4 TRIDENT SSBN Missile Launching Systems, Systems Safety and Weapons Safety Engineer for both Nuclear and Conventional Missile Launchers
• Currently hold NASA Workmanship Inspection Certifications for: (a) Crimp, Cable and Harness Fabrication, (b) Polymeric Applications, (c) Electrostatic Discharge Control, and (d) Soldered Electronic Hardware Assemblies per IPC/J-Standard-001F with the Space Addendum


Allan S. Benjamin, Ph.D.

Senior Scientist

Ph.D., Energy and Kinetics, TRW Cooperative Fellowship (UCLA)
M.S., Mechanical Engineering, NASA Fellowship (Brown University)
B.S. Aerospace Engineering, Alcoa Scholarship (Brown University) magna cum laude
• Over 30 years scientific experience in aerothermodynamics; developing and applying probabilistic risk assessment (PRA) methods and modeling/simulation techniques to evaluate safety and reliability issues for space systems, nuclear systems, and defense systems
• Senior Scientist Fellow at Information Systems Laboratories. Consulted with NASA Headquarters, Office of Safety and Mission Assurance (OSMA) on System Safety (SS), Risk Informed Decision Making (RIDM), Continuous Risk Management (CRM), and Enterprise Risk Management (ERM)
• Principal writer of NASA’s System Safety Handbook - Volume 2 (NASA/SP-2014-612), NASA’s special publication on organizational risk and opportunity management (NASA/SP-2014-615)
• Presented three papers at the 2016 and 2014 Probabilistic Safety Analysis and Management (PSAM) conferences
• Published author of “Enterprise Risk and Opportunity Management: Concepts and Step-by-Step Examples for Pioneering Scientific and Technical Organizations” (2017)
• Principal Scientist and Manager of Advanced Concepts at ARES Corporation
• Distinguished Member of Technical Staff (DMTS), Supervisor, and Member of Technical Staff at Sandia National Laboratories
• Member of Professional Staff at TRW Systems Group

Jeffrey D. Jones

Senior Systems Engineer

M.S., Aeronautical and Astronautical Engineering (Ohio State University)
B.S., Biological Sciences (Ohio State University)

• Senior Director Programs/Projects, SRA International, a CSRA Company
• Chief Engineer, Syneren Technologies
• Chief Engineer, Science Systems and Applications, Inc. (SSAI)
• Instrument Engineer and Proposal Manager, NASA GSFC
• Chief Engineer X-37 Orbital Vehicle, NASA DFRC
• Assistant Division Chief, Programs, NASA ARC
• International Space Station Propulsion System Manager, Science Power Platform Manager, NASA JSC
• Propulsion System Manager, Space Station Freedom Program Office, NASA HQ
• Space Shuttle Flight Systems Test and Operations Engineer, NASA KSC
• Associate Fellow – American Institute of Aeronautics and Astronautics (AIAA); Member AIAA K-12 STEM Committee
• Many professional awards, additional trainings, teaching positions


Karen L. Gentle

Senior Quality Manager

M.B.A. (Virginia Polytechnic and State University)
B.S., Industrial and Systems Engineering (Ohio State University)
• Program and Project Management, Process Improvement, Quality Management, Quality Audits and Assessments, Leadership Development and Mentoring
• Six Sigma Master Black Belt
• Senior Program Manager, LEIDOS
• Director, Operations Excellence, Honeywell Technology Soluctions, Inc.
- Responsible for Lean Six Sigma, Program Planning & Control, Earned Value Management, and Quality Engineering and Auditing activities. Directed staff of 110 program analysts, managers, quality engineers, and lean six sigma professionals
- Programs achieved significant improvements in safety (10% reduction in accidents), quality (25% reduction in defects), delivery, cost and inventory (15% reduction)
- Responsible for HSTI’s ISO 9001 Quality Management System. Assisted Program Managers/Capture Managers in developing Program Quality Plans and obtaining customer approval of quality management systems
• Program Manager, Mission Assurance Services
- Successful Capture Manager and subsequent Program Manager (defeated 35-year incumbent) for Mission Assurance Services Contract with NASA Goddard Space Flight Center ($45MM)


Charles Robinson

Lead Auditor / Quality Engineer

B.S., Business Administration (University of La Verne, CA)
American Society of Quality Control (ASQC) - Fellow
IRCA Certified Aerospace Lead Auditor

• NASA Exceptional Public Service Medal
• Lead Assessor for NASA Risk Assessments, HTSI
• Program Manager, Tempe, AZ Command Center, ES&S and AES
• Director/Manager, Engine Systems Quality Assurance, Grimes Aerospace
• Director, Quality Assurance for the Systems & Equipment Division; Director, Product Quality for the Aerospace Sector; Director, Product Quality; QA Project Manager; and Senior QA Engineer, AlliedSignal AEROSPACE
• Field Quality Assurance Representative; Tool Designer; and Precision Inspector, Air-to-Air Short Range Attack Missile (Classified Program), Lockheed-Martin

J. Larry Crawford

Senior Staff Advisor

B.S., Aerospace Engineering
M.S., Industrial Engineering

• NASA Kennedy Space Center (KSC), Director Safety and Mission Assurance, Technical Assistant to Director of Shuttle Engineering
• NASA Engineering and Safety Center (NESC), Deputy Director for Safety
• NASA Dryden Flight Research Center (DFRC)
- Director Research Engineering
- Director Aerospace Projects
- Assistant Director for Program Integration
• Space Station Project Office
- Manager Program Engineering
- Director of Management Integration
• NASA Headquarters, Special Assistant for Commercialization, OSMA
- Director of Data Systems and Trend Analysis Division
- Director of Safety
• NASA Headquarters, Office of the Chief Engineer, Director of Systems Engineering Division
• Army Material Command, Director of Safety

Melba Crain

Senior Software Expert

B.S., BAAS (Texas A&M University)
ASQ Certified Quality Auditor

• Senior Quality Manager with Secret clearance using AS9100 standards, Honeywell TSI
- Provided quality training including: Software Quality Assurance training for Quality Auditors, Certified Quality Auditor training through American Society of Quality (ASQ) for professionals wanting to become certified (CQA), Intro to SEI CMM, Total Quality, Total Quality using Speed, ISO 9000:2000 training, ISO awareness training, ISO 14001 awareness training, Internal Auditor training, Configuration Management, Process Control tools and methods and more.
- Performed Quality Audits for ISO 9001, internal software process audits, and SEI CMM assessments
- Worked on new business proposals as the software business expert. Facilitated Management Meetings. Supported Code 300 QEs as Technical Lead on MAES contract at NASA GSFC Greenbelt facility
• Capture Manager for MOBIS GSA schedule for Quality SINs, Volume Lead for SDCE/ Volume IIb on CCS-C proposal, Volume Lead for MAES follow-up contract (based out of Houston, TX)
• Software Programmer, Software Project Manager, Sr. Software Quality Manager, Corporate Software Quality Manager, Quality Auditor, Proposal Capture Manager and Volume Lead, Quality Trainer in most Software Development Lifecycle subjects
• Supported NASA, MA DOT, TX DOT, GEICO direct, Providence Bank of Maryland, St. Agnes Hospital
• Languages: Assembler Language Coding (ALC), C++, Auto-Coder, Cobol, C
• Program Experience: TQL, TQS, SQA, ISO 9000, SEI CMM, QS9000, TickIt, Bellcorp Standards, Mil-Standards, AS9100, SEI CMMI, ISO 9001:2000, AS9006, NASA Standards and Requirements

James R. Rose, Ph.D.

Technical Expert

B.S., Engineering Physics (University of Toronto)
M.S., Aeronautical Engineering (California Institute of Technology)
Ph.D., Aeronautical Engineering (California Institute of Technology)

• Retired from NASA JPL
• Spacecraft system design Deep-space and earth satellite systems
• Space system technology development
• Automated design tools and concepts
• Fault-tolerant systems
• State-of-the-art technology task and project definition and management
• Space project management process development and application risk management
• Technical review and assessment