SBA 8(a) Small Disadvantaged Business Program Graduate
PUC MBE Certified

Meet our team

Our team is positioned to provide proven and innovative solutions for achieving your goals and requirements, with our flexible staffing, streamlined corporate structure, and competitive pricing. Cumulatively, we've received many notable awards, including: Presidential Rank Award - NASA Outstanding Leadership Medal - NASA Exceptional Service Medals - NASA Public Service Medals - Astronaut Silver Snoopy Awards - NASA Group Achievement Awards - Lockheed-Martin Corporate Engineer of the Year. We bring this experience, expertise and excellence to your projects.

Our team members, including our Navarro Engineering Solutions staff, are located throughout the continental United States and near NASA Centers, as shown by the green dots on the map to the right.
QARMS, NES Staff Locations

Robert J. Navarro

President / Founder

• Former Deputy Director Safety, Environmental and Mission Assurance, NASA Ames Research Center (ARC)
• Retired after highly decorated 37-year Federal Government career
• Former Chief, System Safety, Reliability and Quality Assurance Division, ARC
• Technical Risk Manager, Office of the Chief Engineer, ARC
• Recognized by NASA Headquarters, ARC, and the industry as a technical expert, leader of change and visionary in the areas of quality systems, safety, reliability, and risk management
• Appointed to management positions within the Department of Defense (DoD) and NASA, including management of multi-million dollar programs​

Bob Navarro's Linked In Page Email Bob Navarro

Kenneth R. Cass

Vice President of Strategic Development

B.S., Industrial Arts Education (California State College, PA)

• 30+ years of business development and sales management experience in technology products and services
• Experience in DOD SBIR and BAA programs including DARPA, ONR, NSWC, DOD-RIF, NSF, DOE, AF and STRATCOM
• Leadership role in major capture campaigns for Small Tactical Unmanned Aircraft System and Intelligence, Surveillance, Target Acquisition, and Reconnaissance programs
• Adept at relationship building and teaming either as a sub-contractor or prime
• New business capture with NASA, Counter-Narcoterrorism Technology Program Office, Raytheon, General Dynamics, Blackwater and the Joint Improvised Explosive Device Defeat Organization
• Expertise in the areas of C4ISR, UAVs, technical and management services, computer graphics, CAD, GIS, database management, Internet applications, digital video and asset management


Peter J. Rutledge, Ph.D.

Director of Risk Management Operations

B.S., Mechanical Engineering (Rutgers University)
M.E., Industrial Engineering (Texas A&M)
M.S., Reliability Engineering (University of Maryland)
Ph.D., Reliability Engineering (University of Maryland)

• Retired from NASA Headquarters, Washington, D.C., Office of Safety and Mission Assurance (OSMA)
• Director of the Enterprise Safety and Mission Assurance Division, OSMA 
• Director of the Space Flight Safety and Mission Assurance Division, OSMA
• OSMA lead in trend analysis, information systems (including problem reporting and corrective action and lessons learned systems), mishap investigation, strategic planning, reliability and risk assessment, and risk management
• Deputy Director for Occupational Safety and Health in the Safety and Occupational Health Policy Directorate, Office of the Secretary of Defense, the Pentagon
• Technical Advisor to the Director of Army Safety, the Pentagon
• Chief, Engineering Branch, Safety Office, Army Materiel Command  Headquarters
• Safety Engineer at the U.S. Army's Picatinny Arsenal

David Whittle

Technical Expert

B.S., Electrical Engineering
Air Safety Certificate
NTSB Accident Investigator

• Certified Flight Controller, Mission Operation Directorate
• Section Head, Guidance Navigation and Control Systems Section, Mission Operations Directorate
• Branch Chief of Data and Communication Systems Branch in Mission Operations Directorate
• Chief, Safety Division, Safety, Reliability, and Quality Assurance (SR&QA) Directorate
• Lead of the 1995 Shuttle Probabilistic Risk Assessment (PRA)
• Chair, Systems Safety Review Panel (SSRP)
• Chair, Space Shuttle Program Mishap Investigation Team (MIT)
• Co-Chair Space Station Safety Review Panel (SRP)
• Lead, 2001 Space Shuttle Probabilistic Risk Assessment Projects
• Lead, Space Shuttle Columbia Recovery field operations
• Aircraft Mission Manager in Aircraft Operation Directorate
• Systems operator on WB57 aircraft in Aircraft Operation Directorate
• Flight Simulations Engineer on Shuttle Training Aircraft


J. Larry Crawford

Senior Staff Advisor

B.S., Aerospace Engineering
M.S., Industrial Engineering

• NASA Kennedy Space Center (KSC), Director Safety and Mission Assurance, Technical Assistant to Director of Shuttle Engineering
• NASA Engineering and Safety Center (NESC), Deputy Director for Safety
• NASA Dryden Flight Research Center (DFRC)
- Director Research Engineering
- Director Aerospace Projects
- Assistant Director for Program Integration
• Space Station Project Office
- Manager Program Engineering
- Director of Management Integration
• NASA Headquarters, Special Assistant for Commercialization, OSMA
- Director of Data Systems and Trend Analysis Division
- Director of Safety
• NASA Headquarters, Office of the Chief Engineer, Director of Systems Engineering Division
• Army Material Command, Director of Safety

Jeffrey D. Jones

Senior Systems Engineer

M.S., Aeronautical and Astronautical Engineering (Ohio State University)
B.S., Biological Sciences (Ohio State University)

• Senior Director Programs/Projects, SRA International, a CSRA Company
• Chief Engineer, Syneren Technologies
• Chief Engineer, Science Systems and Applications, Inc. (SSAI)
• Instrument Engineer and Proposal Manager, NASA GSFC
• Chief Engineer X-37 Orbital Vehicle, NASA DFRC
• Assistant Division Chief, Programs, NASA ARC
• International Space Station Propulsion System Manager, Science Power Platform Manager, NASA JSC
• Propulsion System Manager, Space Station Freedom Program Office, NASA HQ
• Space Shuttle Flight Systems Test and Operations Engineer, NASA KSC
• Associate Fellow – American Institute of Aeronautics and Astronautics (AIAA); Member AIAA K-12 STEM Committee
• Many professional awards, additional trainings, teaching positions

Nelson Freeman

Senior Staff Advisor

B.S., Electrical Engineering
• Lockheed-Martin Engineer, Project Manager/Director, Chief Systems Engineer, Executive Certified Principal Engineer, and Technical Operations Insight & Oversight Lead for 37 years
• Aerospace project and subcontract management (27+ years experience) for NASA, U.S. Air Force, NASA Jet Propulsion Laboratory (JPL), U.S. Army, National Reconnaissance Office (NRO), and other Lockheed-Martin customers
• Senior independent aerospace reviewer (proposal, design, flight/test/ops readiness, failure investigation and process improvement reviews) for Lockheed-Martin, NASA, others (13+ years experience)

Karen L. Gentle

Senior Quality Manager

M.B.A. (Virginia Polytechnic and State University)
B.S., Industrial and Systems Engineering (Ohio State University)
• Program and Project Management, Process Improvement, Quality Management, Quality Audits and Assessments, Leadership Development and Mentoring
• Six Sigma Master Black Belt
• Senior Program Manager, LEIDOS
• Director, Operations Excellence, Honeywell Technology Soluctions, Inc.
- Responsible for Lean Six Sigma, Program Planning & Control, Earned Value Management, and Quality Engineering and Auditing activities. Directed staff of 110 program analysts, managers, quality engineers, and lean six sigma professionals
- Programs achieved significant improvements in safety (10% reduction in accidents), quality (25% reduction in defects), delivery, cost and inventory (15% reduction)
- Responsible for HSTI’s ISO 9001 Quality Management System. Assisted Program Managers/Capture Managers in developing Program Quality Plans and obtaining customer approval of quality management systems
• Program Manager, Mission Assurance Services
- Successful Capture Manager and subsequent Program Manager (defeated 35-year incumbent) for Mission Assurance Services Contract with NASA Goddard Space Flight Center ($45MM)

Julie Anne Pollitt

Manager, Strategic and Performance Management

B.S., Mechanical Engineering (University of Connecticut)
M.S., Mechanical Engineering (Stanford University)

• Recovery Act Implementation Executive, NASA HQ, Offices of Program Analysis and Evaluation/OCFO Washington, DC US
• Deputy Director, Budget Division, NASA HQ, Office of the Chief Financial Officer
• Program Analyst, NASA HQ, Office of Program Analysis & Evaluation
• Strategic Analyst, NASA HQ, Office of the Comptroller
• Deputy Manager, Vehicle Systems Program, NASA HQ, Office of Aerospace Technology
- Senior Advanced/Strategic Planner
• Detail w/US House of Representatives, NASA
- Legislative Assistant/Science & Technology Policy
• Directorate, R&D Services, NASA Ames Research Center
- Business Development Manager
• Systems Engineering, R&D Services, NASA Ames Research Center
- Lead, Intelligent, Digitized Shuttle Application
- Co-Lead, Mars Airplane Conceptual Design Team
- Model Development Team Lead/Project Manager
- Subsystem Test Manager, 12-ft Pressure Wind Tunnel
- Mechanical Systems Design Engineer

Julie Pollitt's Linked In Page

J.K. Crain

Senior Software Expert

M.S., Ed.D., Industrial Technology (East Texas State University)
M.S., Computer Science (Texas A&M University)
B.A., Mathematics (East Texas State College)

• Senior Engineer/Technical Expert for Honeywell, Inc. performing Software Quality Assurance on their NASA Supplier Assurance Contract (NCAS)
• Vice President of Engineering, Design, Research and Development, OptoEngineering, Inc.
• Senior member of the Software Engineering Process Group (EPG) at Raytheon Corp.
• Department Head/Assistant Professor, Department of Industrial Engineering and Technology, Texas A & M University
• Product Assurance Department, Raytheon E-Systems Garland; software quality functions and product regulatory compliance in an international marketplace within the Garland Division for all developed software activities
• Trained ISO auditor/assessor, and approved Carnegie Mellon CBA-IPI CMM Lead Assessor for software development organizations
• Authored all or portions of numerous successful multi-million dollar E-Systems, Inc. bid and proposal activities
• Designed E-Systems engineering-to-manufacturing interfaces for product data
• Designed and implemented airborne and ground based hardware and software systems while a member of the E-Systems Division Technical Staff
• Managed cost, schedule and quality of multiple company/division Software Research and Development efforts
• Numerous publications and scholarly activities, professional memberships and awards, grants and scholarships funding, teaching and consulting positions


Melba Crain

Senior Software Expert

B.S., BAAS (Texas A&M University)
ASQ Certified Quality Auditor

• Senior Quality Manager with Secret clearance using AS9100 standards, Honeywell TSI
- Provided quality training including: Software Quality Assurance training for Quality Auditors, Certified Quality Auditor training through American Society of Quality (ASQ) for professionals wanting to become certified (CQA), Intro to SEI CMM, Total Quality, Total Quality using Speed, ISO 9000:2000 training, ISO awareness training, ISO 14001 awareness training, Internal Auditor training, Configuration Management, Process Control tools and methods and more.
- Performed Quality Audits for ISO 9001, internal software process audits, and SEI CMM assessments
- Worked on new business proposals as the software business expert. Facilitated Management Meetings. Supported Code 300 QEs as Technical Lead on MAES contract at NASA GSFC Greenbelt facility
• Capture Manager for MOBIS GSA schedule for Quality SINs, Volume Lead for SDCE/ Volume IIb on CCS-C proposal, Volume Lead for MAES follow-up contract (based out of Houston, TX)
• Software Programmer, Software Project Manager, Sr. Software Quality Manager, Corporate Software Quality Manager, Quality Auditor, Proposal Capture Manager and Volume Lead, Quality Trainer in most Software Development Lifecycle subjects
• Supported NASA, MA DOT, TX DOT, GEICO direct, Providence Bank of Maryland, St. Agnes Hospital
• Languages: Assembler Language Coding (ALC), C++, Auto-Coder, Cobol, C
• Program Experience: TQL, TQS, SQA, ISO 9000, SEI CMM, QS9000, TickIt, Bellcorp Standards, Mil-Standards, AS9100, SEI CMMI, ISO 9001:2000, AS9006, NASA Standards and Requirements

James R. Rose, Ph.D.

Technical Expert

B.S., Engineering Physics (University of Toronto)
M.S., Aeronautical Engineering (California Institute of Technology)
Ph.D., Aeronautical Engineering (California Institute of Technology)

• Retired from NASA JPL
• Spacecraft system design Deep-space and earth satellite systems
• Space system technology development
• Automated design tools and concepts
• Fault-tolerant systems
• State-of-the-art technology task and project definition and management
• Space project management process development and application risk management
• Technical review and assessment

Robert Mulvihill, Ph.D.

Technical Expert

Ph.D., Engineering (California Coast University)
M.S., Mechanical Engineering (Massachusetts Institute of Technology)
B.S., Marine Engineering (State University of New York, Maritime College)

• Contributing author to the NASA Headquarters pre-decisional draft document (for NASA internal use only) entitled “Handbook of Special Topics in Human-Rating Requirements for Space Systems, May 2011.
• Statistical Analysis and Probabilistic Risk Analysis
• Risk Management and Assessment
• Reliability Engineering and Reliability /Maintainability Analysis and Electronic Parts Screening
• Reliability Centered Maintenance Engineering
• Safety Engineering and Management
• Hazards Analysis
• Environmental Assessment
• Aerospace Systems Engineering
• Mechanical/Marine Engineering
• Nuclear Engineering
• Industrial Chemical and Mining Engineering
• Architect Engineering Design Quality Assurance
• Operations Research

Charles Robinson

Lead Auditor / Quality Engineer

B.S., Business Administration (University of La Verne, CA)
American Society of Quality Control (ASQC) - Fellow
IRCA Certified Aerospace Lead Auditor

• NASA Exceptional Public Service Medal
• Lead Assessor for NASA Risk Assessments, HTSI
• Program Manager, Tempe, AZ Command Center, ES&S and AES
• Director/Manager, Engine Systems Quality Assurance, Grimes Aerospace
• Director, Quality Assurance for the Systems & Equipment Division; Director, Product Quality for the Aerospace Sector; Director, Product Quality; QA Project Manager; and Senior QA Engineer, AlliedSignal AEROSPACE
• Field Quality Assurance Representative; Tool Designer; and Precision Inspector, Air-to-Air Short Range Attack Missile (Classified Program), Lockheed-Martin


Jay B. Garvin

Technical Expert / Senior Safety, Reliability & Quality Engineer

B.S., Civil Engineering (University of Pittsburgh)
Civil Engineering (Michigan Technological University)
GSFC Sponsored Lead Auditor Training, AS 9100/ISO 9001
Certified ISO 9000 auditor

• Manager, Licensing and Safety Division / Senior FAA Safety Official Federal Aviation Administration, Commercial Space Transportation Office
• Chief, Systems Safety and Reliability Office, NASA/GSFC
• Associate Chief, Assurance Management Office, NASA/GSFC
• Flight Assurance Manager, Assurance Management Office, NASA/GSFC
• Quality Engineering Branch Chief, U.S. Air Force Detachment 45,
Westinghouse Defense & Electronics Center